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Terms and Conditions

Senopsis ("Senopsis.com, Us, We") services ("Services") include providing Web Design, Website optimisation, Pay Per Click Management, Link Building and other online advertising and optimisation services to our Customer ("You, Your"). For full details of the Services provided by senopsis.com, see www.senopsis.com.

These terms and conditions apply to the use of this Web site including the purchase of Services from senopsis.com. In using this Website, you agree to be bound by these terms and conditions. If you do not accept these terms and conditions, you must refrain from using the Website.

By using the Service, you agree to be legally bound and to abide by the Terms of Service, just as if you had signed this Agreement. If you do not comply and/or continue to comply with the Terms of Service, senopsis.com may terminate your right to access the service.

1) Terms and Conditions

You agree and continue to agree to use the Services in a manner consistent with all applicable laws and regulations and in accordance with the terms and conditions set out below.

You will not engage in any conduct that in the discretion of senopsis.com restricts or inhibits any other person from using or enjoying the Services. You agree to use the Services only for lawful purposes. You are prohibited from posting on or transmitting through the Services any unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, profane, hateful, racially, ethnically or otherwise objectionable material of any kind, including, but not limited to, any material which encourages conduct that would constitute a criminal offence, give rise to civil liability or otherwise violate any applicable local, UK, state, national or international law.

Senopsis.com may elect to electronically monitor the Services for adherence to these Terms & Conditions and may disclose to the extent permitted by law any content, records or electronic communication of any kind (i) to satisfy any law, regulation or authorized governmental request, (ii) if such disclosure is necessary to operate the Services, or (iii) to protect the rights or property of senopsis.com or its partners.

Senopsis.com reserves the right to prohibit conduct, communication or content which it deems in its discretion to be harmful to individual users or other third-party rights, or to violate any applicable law.

2) Agreement to Purchase

Orders placed with Senopsis are not altered in any way unless authorized by the Customer. You, the Customer, acknowledge that Senopsis Services may be automatically renewed unless otherwise requested by yourself.

2.1) Service Renewal
You acknowledge that senopsis.com Services may be automatically renewed unless otherwise requested by yourself.

If the customer wishes to cancel a monthly service, 1 months notice prior to the billing date must be given.

2.2) Monthly Packages
A contract is created between Senopsis and you, the Customer, upon receipt of your order for any Service Package that lasts longer than one month.

Under the Monthly Package contract, you agree to have Senopsis conduct search engine marketing services, on the specified URL/s (webpage/s) for the full duration of the specified Package period, as purchased. This does not affect your Money Back Guarantee.

Monthly Package contract are exempt from credits or compensation for any outstanding services or deliverable outcomes caused by the early termination/cancellation of the Monthly Package contract by the customer.

2.3) Pay Per Click Management
senopsis will strive to set up online advertising campaigns and deliver Google and/or Yahoo! paid search traffic to the customer's website. If paid search traffic cannot be delivered to the website in question due to the editorial policies of the search engines regarding the acceptance of advertiser web properties, senopsis is not to be held liable. Ongoing account management fees are billed monthly in advance at a flat rate.  Any service or account management fees already paid to senopsis are non-refundable.

2.4) Search Engine Guidelines For Pay Per Click Management Campaigns
Please note that Google and Yahoo! don't accept websites into their paid search campaigns that fail to comply with the following guidelines:
• The URL must not have a redirect.
• The destination URL must be active and not under construction. The destination URL cannot link to an email address or a file.
• Pop-ups are not allowed on the landing page.
• Links to your website must allow users to enter and exit the landing page easily, and to return to the search results page or ad network by clicking once on the browser's "Back" button.
• The landing page should use a secure server (https://) when collecting personal information from users.
• The site must not have Duplicate Content (e.g. affiliate websites).
For more information, visit https://adwords.google.com/select/guidelines.html

Yahoo! Search Submit Basic may refuse or remove any URL (Webpage) from Yahoo! Search Submits database for any reason, including without limitation any webpage that does not comply to Yahoo! Content Quality Guidelines.
By purchasing a Pay Per Click Management Package you agree to be bound by all search engine guide lines.

2.5) Code Optimisation
Senopsis can only Optimise code elements in cases where a webpage is written in simple HTML or the website has a content management system. If a web page has been designed using a dynamic server side languages (i.e. PHP, ASP, CGI) rather than simple HTML and does not have a content management system, inserting of non Meta Data elements will be the responsibility of the customer and/or their webmaster.
FTP access will be required to conduct the code optimisation
2.f) Prerequisites for Search Engine Marketing Services
Prior to search engine promotion work being undertaken by Senopsis, we need assurances from the Customer that:
• The Customer has not employed the services of any other search engine optimisation or promotion company to work on or towards the promotion of the Customers Website/s at the same time as Senopsis.
• The Customer has not created any duplicate sites, redirects or doorway pages. If duplicate sites have been previously published, the Customer must inform Senopsis before work commences allowing appropriate recommendations to be carried out.
• The Customer has not requested or exchanged links with link farms or undertaken any spamming techniques which may harm the website's ranking.

2.6) Pricing and Billing
Senopsis is an international company based in the United Kingdom. All transactions are therefore listed and charged in British Pounds. Due to the constant fluctuation in exchange rates, this may result in some small variations in the value that is charged to the customer. Senopsis cannot be held responsible for any variations in International exchange rates that may be imposed by a customer's banking institution.

You acknowledge and agree that Senopsis may change its pricing structure at any time at its sole discretion.

Senopsis reserves the right to employ the services of a debt collector in the event that a chargeback for services is received. We reserve the right to recover any costs associated with recovering this debt.

Payments must be made strictly within 30 days on invoicing.

3) Promotions and Discounts

3.1) Discount
The value of the discount shall be as represented by the offer as stipulated in the details of the promotion. The discount may be applied to a particular product only or to an entire order. The discount shall only be applied to the first order and not subsequent (repeating) orders.

3.2) Redemption
Coupons and promotion codes may be subject to an expiry date. All times and dates are recorded in GMT time.

Coupon codes may be subject to a redemption limit, after which coupons are no longer redeemable. Senopsis' is solely responsible for the record keeping of coupon redemption.

Coupons are not redeemable for cash and are non transferable. Failure to enter this code correctly will constitute an invalid code and the discount will not be applied.

4) Representations and Warranties

You expressly agree that use of the Senopsis service is at your sole risk. The Senopsis service is provided on an "as is" and "as available" basis. Senopsis.com expressly disclaims all warranties of any kind, express or implied, including without limitation any warranty of merchantability, fitness for a particular purpose or non-infringement. Notwithstanding any other provisions of these terms and conditions, where legislation implies any condition or warranty, and that legislation prohibits us from excluding or modifying the application of, or our liability under, any such condition or warranty, that condition or warranty will be deemed included but our liability will be limited for a breach of that condition or warranty to one or more of the following: (a) if the breach relates to goods, (i) the replacement of the goods or the supply of equivalent goods, (ii) the repair of such goods, (iii) the payment of the cost of replacing the goods or of acquiring equivalent goods or (iv) the payment of the cost of having the goods repaired; and (b) if the breach relates to services, (i) the supplying of the services again or (ii) the payment of the cost of having the services supplied again.

4.1) Warranty Disclaimer
Senopsis shall not be responsible for URLs dropped or excluded for any reason.

Senopsis does not represent, warrant, or guarantee that Customers' URLs will achieve a favourable position, or any position. We cannot control or guarantee which, if any, search engines will accept the submission of your website. Senopsis.com shall not be responsible for delays or failure of performance resulting from internet service provider delivery problems or failure, or any communication or delivery problems associated with the Customer's order details, such as incorrect email address or URL address.

4.2) Service Delivery
Senopsis.com shall not be responsible for acts or causes beyond its control, including but not limited to: acts of God, strikes, lockouts, communications line or equipment failures, power failures, earthquakes, or other disasters.

Senopsis.com does not warrant or represent that the use of the materials available through the senopsis.com service or from third parties will be correct, accurate, timely, reliable or otherwise.

4.3) Security
Notwithstanding the security precautions taken against disclosure of information, there are certain conditions that exist on the Internet generally which are outside Senopsis's control and could result in a breach of security. You hereby expressly waive any claim against Senopsis arising out of the loss of data through corruption, piracy, breach of security or for any other reason.

4.4) Indemnity
To the maximum extent allowed by law, Senopsis and any of its members, subsidiaries, affiliates, service providers, licensors, officers, directors or employees shall not be liable for any direct, indirect, special, incidental or consequential damages (no matter how they arose, including negligence), or for interrupted communications, lost data or lost profits, arising out of or in connection with the Services. Further, Senopsis will not have any liability for any losses arising because its Services are not operational or accessible. This section does not limit liability for bodily injury of a person. Some countries or states do not allow limitations on incidental or consequential damages, so the above limitations may not apply in certain circumstances.

4.5) Money Back Guarantee
Upon request, senopsis will issue a money back guarantee on the initial cost of the SILVER, GOLD or PLATINUM search engine optimisation packages, if the Customers top line domain is not included on the first page of ether Google, Yahoo! or MSN’s search engine, 3 months after the initial optimisation is completed, for any new keyword where the Customers website was not previously ranked. This guarantee excludes:
• Pages where the submitted site is not the destination URL including 301, 302 and DNS redirects.
• Pages without content which can be readily indexed by a search engine, including but not limited to sites which contain only images or flash content.
• Pages that rely heavily on content or links to content created for another web site, such as affiliate content.
• Pages which result in a 404 error.
• Pages which are secure such as https pages
• Pages where the “robots.txt” file is set-up in a manner which disallows crawling by search engine spiders and web robots.
• Pages on websites with adult (pornographic) material, as tests have shown that these types of sites on average take longer to achieve rankings.
• Where the Customer has employed a third party Search Engine Optimisation Firm.
• Where the Customer has not made the recommended changes to their website.
• Where the Customer has changed ether the website code, the content or the META tags of their website without the consent of Senopsis.
• Your website is hosted on a reliable server, with at least 99.99% up time, which is not blacklisted.
• Websites which are less than a year old. In this case the full 12 month period must be completed before the Customer can apply for the money back guarantee.
Please contact us if you are unsure about any of the above exclusions.

You, the Customer, can apply for the money back guarantee at any point during your 12 month contract, except during the first three months from the initial optimisation. You can apply for the money back guarantee no later than 30 days of contract completion. Applications made after this time period has elapsed will be considered invalid. Any rulings on the above terms of the Money Back Guarantee made by Senopsis are final.

5) Copyright

Copyright of this Website (including text, graphics, logos, icons, sound recordings and software) is owned or licensed by Senopsis. Except as expressly authorized by these terms and conditions, you may not in any form or by any means:
• Adapt, reproduce, store, distribute, print, display, perform, publish or create derivative works from any part of this Website; or
• Commercialise any information, products or services obtained from any part of this Website without written permission from Senopsis.

6) Amendments

We reserve the right to amend these terms and conditions from time to time. Amendments will be effective immediately upon notification on this Website. Your continued use of the Website following such notification will represent an agreement by you to be bound by the terms and conditions as amended.

7) General Provisions

Access to this Web site may be terminated at any time by us without notice. Our disclaimer will nevertheless survive any such termination.

8) Disclaimer

As search engines change their ranking algorithms on a regular basis, no guarantee can be given as to how long a website will retain its ranking for any keywords after We have completed a contract. We also cannot guarantee that your ranking positions will remain stable throughout the contract. Senopsis cannot be held responsible for problems or additional costs arising due to any errors made by third parties, or failure to maintain a current copy of your own website. Senopsis reserve the right to terminate Your service contract at any time if it is suspected that the contracted website/s are involved in any search engine promotion technique deemed to be unethical by Senopsis, without a refund.

These terms and conditions are governed by the laws the United Kingdom and Wales.